F.A.Q
Q1:Where is your factory located? Are you manufacturer or trading company?
A:We are the manufacturer, we come from China, we specialize in manufacturing hookah and hookah handle, as well as some other hookah accessories.We have our own factory and our own shop
Facoty ADD：NO.896 changyang development zone, Shenzhen Town, Ninghai County, Ningbo, Zhejiang,CHINA(Mainland)
SHOP ADD:No. 6-1 , Block 5, No.5, Zhaozhai District, Yiwu, Zhejiang,China(Mainland)
Q2:What’s your main products?
A:We wholesale all kinds of hookahs,hookah handle,hookah hose,hookah bowls,hook tongs,etc.
Q3:What are the advantages of your factory?
A:First of all, our factory has the experience of producing hookah for more than 10 years. Our boss made quite a lot of research on making hookah. Our factory supplies a lot of foreign trade companies in China hookah. Our core technology is the aluminum hookah and hookah handle. Because we are factories, excluding the profits of brokers. We most want customers EXW offer, but other quotations we can do the same. We have our own shop in Yiwu, which has hundreds of hookah products, to facilitate customers to visit.
Q4:How to find my hookah I need?
A:Our products will only be partially displayed on the webpage, more styles you can e-mail sent to our e-mail, we can help you according to your photos to find products.
Q5:We can customize the hookah?
A:Our factory to provide customers design hookah. There are two ways, one is to send samples to our factory, the second is to send pictures or design drawings to us. We prefer to send a design or sample, this can guarantee the effect is very good.
Q6:Your hookah can be used by several smokers at the same time?
A:Our hookah products have 1 hose hookah, 2 hose hookah, 3 hose hookah or even 4 -5hookah hose. However, we still need to design the number of hoses according to the pipe diameter, the size of the bottle, etc., we need to achieve the minimum inhalation volume
Q7:Your product must be packaged for sale?
A:No, we are manufacturers and wholesalers. How to hookah accessories can be wholesale. For example, you can buy a single hookah hose, single buy hookah stem, etc., but must reach a single species MOQ
Q8:What is the MOQ ?Can I mix different designs/color?
A:ctn for our own available designs,can mixed design or mix color.
Q9:What colors can you make for your hookah?
A:We can customize the color of hookah according to customer's needs, but common colors are silver, black, red, green, blue, purple, pink and so on.
Q10:What are the main materials you produce?
A:Mainly aluminum alloy hookah，beacuse aluminum is Low density , but the intensity is relatively high, close to or better than high-quality steel, good plasticity, can be processed into a variety of profiles, with excellent electrical conductivity, thermal conductivity and corrosion resistance, widely used in industry, the use of second only to steel .Why use aluminum alloy to make hookah? Because the surface of aluminum oxide can have a variety of colors, the color is not easy to fade.
Q11:Can I get a lower price if I order large quantities?
A:Yes, cheaper prices with more bigger size orders.
Q12:Can I add or delete items from my order if I change my mind ?
A:Yes, but you need to tell us asap. If your order has been done in our production line, we cannot change
it. It is about 2 days after confirming the order.
Q13:Can I get a sample ?
A:Yes, we can offer you sample but you need pay for it and shipping cost.
Q14:When you ship my order?
A:Usually 20-60days after receiving payment, but it based on order qty and production schedule.
Q15:What shipping company do you use?
A:We can ship by express(DHL/Fedex/UPS/TNT/SF Express),by sea,by air.
Q16:What payment term do you accept?
A:We accept T/T, Western Union, MoneyGram, Alibaba Secure Payment; 30% deposit; 70% balance before shipping.